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If you want to book a place on a course, please please contact your relevant bank training team:
- Administration staff: bchc.bankadmin@nhs.net
- Inpatient clinical staff: bchc.nurse.bank@nhs.net
- Community clinical staff: bchc.communitynurse-bank@nhs.net
- Clinical locums: bchc.bank.locums@nhs.net
- Medical and dental staff: bchc.medical.dental@nhs.net
CarePlus
CarePlus courses are run every two weeks at Gee House, dates and availability are below.
If you want to book a place on a course, please complete the Training Request Form and include your first and second choice of dates in the form.
| Date | Time | Venue | Availability |
| 16 December 2025 | 13.30 p.m. to 15.30 p.m. | Gee House | Yes |
| 6 January 2026 | 9.00 a.m. to 12.30 p.m. | Gee House | Yes |
| 22 January 2026 | 9.00 a.m. to 12.30 p.m. | Gee House | Yes |
Dental Services Rio and R4
Dental Services Rio and Carestream R4 courses are specifically for staff who work in the Dental Division.
Some course dates are listed with a course type of To Be Confirmed (TBC). The courses will flex depending on who requests the training first, for example a Dental Nurse needing R4 or Administrator needing Rio. When the request is received then the course becomes an R4 Dental Nurse or Rio Administrator course.
If you want to book a place on a course, please complete the Training Request Form and include your first and second choice of dates in the form.
| Date | Time | Course Type | Venue | Availability |
|
3 December 2025
|
8.30 a.m. to 4.00 p.m.
|
R4 Admin & Med Sec | Birmingham Dental Hospital | Yes |
|
5 December 2025
|
8.30 a.m. to 4.00 p.m.
|
Rio Dental Nurse | Birmingham Dental Hospital | Yes |
|
8 December 2025
|
8.30 a.m. to 4.00 p.m.
|
Rio Med Sec | Birmingham Dental Hospital | Yes |
|
10 December 2025
|
8.30 a.m. to 4.00 p.m.
|
R4 Receptionist | Birmingham Dental Hospital | Yes |
|
12 December 2025
|
8.30 a.m. to 4.00 p.m.
|
R4 SODHT Students | Birmingham Dental Hospital | Yes |
|
15 December 2025
|
8.30 a.m. to 4.00 p.m.
|
R4 SODHT Students | Birmingham Dental Hospital | Yes |
|
16 December 2025
|
8.30 a.m. to 4.00 p.m.
|
R4 SODHT Students | Birmingham Dental Hospital | Yes |
|
17 December 2025
|
8.30 a.m. to 4.00 p.m.
|
Rio Dental Nurse | Birmingham Dental Hospital | Yes |
|
22 December 2025
|
8.30 a.m. to 4.00 p.m.
|
R4 Dental Nurse | Birmingham Dental Hospital | Yes |
|
24 December 2025
|
8.30 a.m. to 4.00 p.m.
|
TBC* | Birmingham Dental Hospital | Yes |
|
29 December 2025
|
8.30 a.m. to 4.00 p.m.
|
TBC* | Birmingham Dental Hospital | Yes |
|
31 December 2025
|
8.30 a.m. to 4.00 p.m.
|
TBC* | Birmingham Dental Hospital | Yes |
|
2 January 2026
|
8.30 a.m. to 4.00 p.m.
|
TBC* | Birmingham Dental Hospital | Yes |
|
5 January 2026
|
8.30 a.m. to 4.00 p.m.
|
R4 SODHT Students |
Birmingham Dental Hospital | Yes |
|
7 January 2026
|
8.30 a.m. to 4.00 p.m.
|
TBC* | Birmingham Dental Hospital | Yes |
| 12 January 2026 |
8.30 a.m. to 4.00 p.m.
|
TBC* | Birmingham Dental Hospital | Yes |
|
14 January 2026
|
8.30 a.m. to 4.00 p.m.
|
TBC* | Birmingham Dental Hospital | Yes |
|
16 January 2026
|
8.30 a.m. to 4.00 p.m.
|
TBC* | Birmingham Dental Hospital | Yes |
Rio Community Admin
Rio Community Administrator courses are for staff who have never been Rio trained or have not used the system for 12 months or more.
If you want to book a place on a course, please complete the Training Request Form and include your first and second choice of dates in the form.
| Date | Time | Venue | Availability |
| 9 December 2025 | 9.00 a.m. to 4.00 p.m. | Gee House | Yes |
| 15 December 2025 | 9.00 a.m. to 4.00 p.m. | Gee House | Yes |
| 24 December 2025 | 9.00 a.m. to 4.00 p.m. | Virtual | Yes |
| 30 December 2025 | 9.00 a.m. to 4.00 p.m. | Virtual | Yes |
| 6 January 2026 | 9.00 a.m. to 4.00 p.m. | Gee House | Yes |
| 14 January 2026 | 9.00 a.m. to 4.00 p.m. | Gee House | Yes |
| 21 January 2026 | 9.00 a.m. to 4.00 p.m. | West Heath Hospital | Yes |
| 27 January 2026 | 9.00 a.m. to 4.00 p.m. | Gee House | Yes |
For virtual training you will require a pc or laptop connected to the trust network in a quiet location with a working microphone (or headset with mic). Please note Ipads or other Apple devices are not suitable.
Rio Assessments
If you have previously been trained on Rio and have used the system within the last 12 months but can no longer access Rio, please complete the relevant Rio Assessment on the Virtual Campus.
Rio Community Clinical
Rio Community Clinical Courses
Rio Community Clinical courses are for staff who have never been Rio trained or have not used the system for 12 months or more.
If you want to book a place on a course, please complete the Training Request Form and include your first and second choice of dates in the form.
| Date | Time | Course Type | Venue | Availability |
| 10 December 2025 | 9.00 a.m. to 4.00 p.m. | Rio Clinical | West Heath Hospital | Yes |
| 12 December 2025 | 9.00 a.m. to 4.00 p.m. | Rio Clinical | Virtual | Yes |
| 16 December 2025 | 9.00 a.m. to 4.00 p.m. | Rio Clinical | Gee House | Yes |
| 23 December 2025 | 9.00 a.m. to 4.00 p.m. | Rio Clinical | Virtual | Yes |
| 30 December 2025 | 9.00 a.m. to 4.00 p.m. | Rio Clinical | Virtual | Yes |
| 8 January 2025 | 9.00 a.m. to 4.00 p.m. | Rio Clinical | Gee House | Yes |
| 9 January 2025 | 9.00 a.m. to 4.00 p.m. | Rio Clinical | Virtual | Yes |
| 13 January 2025 | 9.00 a.m. to 4.00 p.m. | Rio Clinical | West Heath Hospital | Yes |
| 20 January 2025 | 9.00 a.m. to 4.00 p.m. | Rio Clinical | Gee House | Yes |
For virtual training you require access to a PC or laptop connected to the trust network in a quiet location with a working microphone (or headset with mic). Please note Ipads or other Apple devices are not suitable.
If you work for Adult Community Nursing, a combined Rio and Total Mobile course runs the first Wednesday of every month, if you want to book on this course please make a note in the comments field at the end of the form.
Rio Assessments
If you have previously been trained on Rio and have used the system within the last 12 months but can no longer access Rio, please complete the relevant Rio Assessment on the Virtual Campus.
Rio EICT
Rio EICT courses are for staff who work for the Early Intervention Community Team and other associated teams such as the Urgent Care Bureau. There is a combined Rio and Total Mobile course and a course for non-BCHC staff (staff with .gov email addresses).
Please note: EICT staff that are BCHC are also able to attend the standard Rio community clinical course and can complete the Total Mobile training online.
If you want to book a place on a course, please complete the Training Request Form and include your first and second choice of dates in the form.
| Date | Time | Course Type | Venue | Availability |
|
4 December 2025
|
9.00 a.m. to 4.00 p.m.
|
Clinical Rio and Total Mobile | Gee House | Yes |
|
15 December 2025
|
9.00 a.m. to 4.00 p.m.
|
Rio (non-BCHC staff only: .gov accounts) | Gee House | Yes |
|
8 January 2026
|
9.00 a.m. to 4.00 p.m.
|
Clinical Rio & Total Mobile | Gee House | Yes |
|
23 January 2026
|
9.00 a.m. to 4.00 p.m.
|
Rio (non bchc staff only .gov) | Gee House | Yes |
Rio Assessments
If you have previously been trained on Rio and have used the system within the last 12 months but can no longer access Rio, please complete the relevant Rio Assessment on the Virtual Campus.
Rio and MedChart (EPMA) Inpatients
Rio Inpatient courses are for staff who work in Inpatient settings e.g. Hospitals, Intermediate Care Units and Respite Care Units.
MedChart courses are for Inpatient staff who work in Moseley Hall or West Heath Hospitals. If the staff member works in Pharmacy or prescribes and/or administers medications, they will need to attend both Rio and MedChart training.
Some dates for Rio and MedChart Inpatient courses are listed with a course type of To Be Confirmed (TBC). The courses will flex depending on who requests the training first, for example a Nurse or Pharmacy request is received then the course becomes a Nurse or Pharmacy course.
If you want to book a place on a course, please complete the Training Request Form and include your first and second choice of dates in the form.
| Date | Time | Course Type | Venue | Availability |
| 5 December 2025 | 8.45 a.m. to 1.00 p.m. | Inpatient Doctor | Moseley Hall Hospital | Yes |
| 5 December 2025 | 8.45 a.m. to 1.00 p.m. | Medchart Doctor | Moseley Hall Hospital | Yes |
| 8 December 2025 | 8.45 a.m. to 4.00 p.m. | Inpatient Admin | West Heath Hospital | Yes |
| 9 December 2025 | 8.45 a.m. to 4.00 p.m. | Medchart TBC | West Heath Hospital | Yes |
| 17 December 2025 | 8.45 a.m. to 4.00 p.m. | Inpatient TBC | West Heath Hospital | Yes |
| 18 December 2025 | 8.45 a.m. to 4.00 p.m. | Medchart TBC | West Heath Hospital | Yes |
| 22 December 2025 | 8.45 a.m. to 4.00 p.m. | Inpatient TBC | Moseley Hall Hospital | Yes |
| 23 December 2025 | 8.45 a.m. to 4.00 p.m. | Medchart TBC | Moseley Hall Hospital | Yes |
| 29 December 2025 | 8.45 a.m. to 4.00 p.m. | Medchart TBC | West Heath Hospital | Yes |
| 30 December 2025 | 8.45 a.m. to 4.00 p.m. | Medchart TBC | West Heath Hospital | Yes |
| 8 January 2026 | 8.45 a.m. to 4.00 p.m. | Medchart TBC | West Heath Hospital | Yes |
| 9 January 2026 | 8.45 a.m. to 4.00 p.m. | Medchart TBC | West Heath Hospital | Yes |
| 15 January 2026 | 8.45 a.m. to 4.00 p.m. | Medchart TBC | West Heath Hospital | Yes |
| 16 January 2026 | 8.45 a.m. to 4.00 p.m. | Medchart TBC | West Heath Hospital | Yes |
| 21 January 2026 | 8.45 a.m. to 4.00 p.m. | Medchart TBC | Gee House | Yes |
| 22 January 2026 | 8.45 a.m. to 4.00 p.m. | Medchart TBC | Gee House | Yes |
| 29 January 2026 | 8.45 a.m. to 4.00 p.m. | Medchart TBC | Gee House | Yes |
| 30 January 2026 | 8.45 a.m. to 4.00 p.m. | Medchart TBC | Gee House | Yes |
Rio Assessments
If you have previously been trained on Rio and have used the system within the last 12 months but can no longer access Rio, please complete the relevant Rio Assessment on the Virtual Campus.
Total Mobile
Total Mobile training is delivered either Face to Face in a classroom or via an e-Learning module.
Face to Face
Face to Face Total Mobile courses are run every two weeks at Gee House.
If you want to book a place on a course, please complete the Training Request Form and include your first and second choice of dates in the form.
Note: You will not be issued with your device at the Training session, please speak to your line Manager to request a device.
| Date | Time | Venue | Availability |
| 16 December 2025 | 9.30 a.m. to 11.30 a.m. | Gee House | Yes |
| 6 January 2026 | 1.30 a.m. to 3.30 a.m. | Gee House | Yes |
| 22 January 2026 | 1.30 a.m. to 3.30 a.m. | Gee House | Yes |
E-Learning
If you prefer to undertake your training via e-Learning, a Total Mobile e-Learning course is available via the Trust's Virtual Campus (Moodle). The training should take approximately 2 hours to complete.
Note: you will need to log into the Virtual Campus in order to access the e-Learning. Please read and follow the online instructions carefully.
Combined Rio and Total Mobile courses
If you work for Adult Community Nursing, a combined Face to Face Rio and Total Mobile course runs the first Wednesday of every month, if you want to book on this course please make a note in the comments field at the end of the Training Request form.
If you work for EICT, a combined Face to Face Rio and Total Mobile course runs the first Thursday of every month, if you want to book on this course please make a note in the comments field at the end of the Training Request form.
