Safeguarding

For a child

If you have any concerns about the safety and/or welfare of a child or young person, contact  Birmingham Children's Social Care: Children's Advice & Support Service (CASS):

• Telephone:  0121 303 1888
• Secure email: CASS@birminghamchildrenstrust.co.uk

 

Staff will look at referrals Monday to Thursday 8.45 am to 5.15 pm, Friday 8.45 am to 4.15 pm.

 

If you believe that the referral you are making is urgent and needs to be responded to when CASS staff are not routinely available, please contact the Emergency Out of Hours Team:

• Telephone:  0121 675 4806

 

For more information about making or to make a referral: Request for Support (Referral) Form. 

 

If you believe your concern is an emergency, or if someone is in immediate danger, you should contact the Emergency Services, call 999.

 

See Birmingham Safeguarding Children Partnership for further information.

 

 

For an adult

If you are a member of the public and need to report Safeguarding concerns for possible abuse or neglect of an adult with care and support needs, contact Birmingham City Council's Adult Social Care service :

• Online form
• Email: CSAdultSocialCare@birmingham.gov.uk
• Telephone:  0121 303 1234
• Text relay: dial 18001, followed by the full national phone number

 

Staff will look at referrals Monday to Friday 9.00 am to 5.00 pm. If you wish to discuss your concerns please telephone 0121 303 1234. 

 

If you believe that the referral you are making is urgent and needs to be responded to when Adult Social Care staff are not routinely available, please contact the Out of Hours Team:

• Email: AMHPoutofhours@birmingham.gov.uk
• Telephone:  0121 464 9001

 

If you believe your concern is an emergency, or if someone is in immediate danger, you should contact the Emergency Services, call 999. 

 

See Birmingham Safeguarding Adults Board for further information.

 

 

Additional contacts and support