Listening to our patients and service users
We are on a journey to listen to the experiences of our patients, service users, carers and those who work with people who use NHS services, such as Healthwatch, and also experts by experience.
These interviews explore different approaches to patient experience and listening to feedback and how we can improve our services as a result.
Tony's story: expert-by-experience in diabetes |
Andy Cave, CEO Healthwatch Birmingham |
June's story: involving patients and citizens |
Stephen Raybould - Birmingham Voluntary Services (BVSC) |