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Patient Experience

We are on a journey to listen to the experiences of our patients, service users, carers and those who work with people who use NHS services, such as Healthwatch, and also experts by experience.

Listening to our patients and service users

We are on a journey to listen to the experiences of our patients, service users, carers and those who work with people who use NHS services, such as Healthwatch, and also experts by experience.

 

These interviews explore different approaches to patient experience and listening to feedback and how we can improve our services as a result.

Listening to our patients

Tony's story: expert-by-experience in diabetes

Andy Cave, CEO Healthwatch Birmingham

            June's story: involving patients and citizens

Stephen Raybould - Birmingham Voluntary Services (BVSC)

 

Our patients and their carers and families are the reason we're here, so we want to hear your views about the Trust and our services.